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Disaster Response
The greater Chicago chapter responds to an average of three disasters a day, every day in the Chicagoland area including:
Client Services
Emergency needs are determined by a Disaster Action Team’s (DAT) on-scene damage assessment. Recovery kit(s) and/ or financial assistance to support the immediate emergency needs created by a disaster are provided.
During the first 48 hours after a disaster, the services we provide a family to assist them are:
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Shelter
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Food
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Clothing, shoes, coat replacement
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Toiletry items
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Flood clean-up kits
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Medical replacement (Rx, glasses, dentures, etc.)
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Mental Health support
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Funeral expenses
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Referrals to other community organizations to assist with other needs
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Information to assist with planning long-term recovery
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Mass Care Sheltering and other client services (for large-scale disasters, in which over 25 people are affected)
Service Delivery
Service Delivery is completed at three levels of operation:
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Disaster Action Teams - Respond to smaller Chicagoland area disasters (volunteer and paid staff)
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Chapter Operations - Respond to larger disasters that include Community Services such as feeding and sheltering.
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National Level Operations - If necessary, our National organization provides support to American Red Cross of Greater Chicago responders with human and material resources to assist with large-scale operations anywhere in the USA.
Red Cross services are provided to clients without bias, based solely on disaster-caused need.
All disaster assistance provided from the Red Cross is free of charge. The programs are available through the generosity of the American people. The American Red Cross of Greater Chicago has no expectation of receiving reimbursement for services provided from the client or community.
For more information, call (312) 729-6100 or email the Disaster Services department at chicagoDS@usa.redcross.org.
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